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ASOA Annual Meeting 2026 | April 10-13 | Washington, D.C.

Operational Clarity
For Ophthalmology Leaders.

Meet The Saffron Solution at ASOA 2026 in Washington, D.C.
Hear Andrew Sherman at ASOA Hot Topics — Sunday, April 12. The conversation every overwhelmed administrator needs before Q3.

Built for ophthalmology administrators, COOs, directors, and practice operators. If your team is carrying too much front-desk friction, too many disconnected systems, and too little visibility into what is actually leaking revenue — this is the conversation to book.

Book Time With Andrew See the Admin Operating Model
50+ Integrated Apps Real-Time Visibility HIPAA-Conscious Workflows
99% Client Satisfaction Rate
50+ Integrated HIPAA Applications
$100M+ Revenue Influenced for Practices
1 Operating Layer Across Teams
ASOA Program Official details | April 10-13, 2026 | Washington, D.C. Meeting schedule
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ASOA 2026

Built for the People Running the Practice

ASOA is where ophthalmology operators, administrators, and decision-makers come to sharpen execution. This page is built for the people who own patient access, staff coordination, reporting, recall, referral follow-through, and the operational reality behind growth.

April 10-13, 2026 Washington, D.C. Sunday, April 12: ASOA Hot Topics
Andrew Sherman Book Time With Andrew

Meet Andrew Sherman during ASOA week

Meet Us at Booth 2142 in Washington, D.C.

Talk directly with Andrew Sherman during ASOA week — April 10-13, 2026.

Find Your Operational Leak

We'll audit recall, referral, staffing pressure, and reporting blind spots specific to your practice.

Get an Honest Assessment

We'll tell you if tSS is the right fit for your practice — or not. No pressure, no pitch.

Andrew Sherman
ASOA Hot Topics

Andrew Sherman Speaking at ASOA

Hear how premium practices build one source of truth across patients, revenue, and referrals — without adding headcount or giving up independence.

Sunday, April 12, 2026 Washington, D.C.
Book Time With Andrew
The Main operational challenge

The Administrator Gets Blamed for Problems
No Single Team Can See End-to-End

ASOA attendees do not need another point tool. They need a cleaner operating layer across staff, systems, patient communication, and reporting.

Patient Access Friction

Missed callbacks, unscheduled consults, and low conversion from your highest-value phone and web traffic — lost before they ever become patients.

Recall and Referral Leakage

Faxes, phone calls, and HIPAA texts that never become scheduled appointments. Your referral partners are sending patients — they just disappear in the handoff.

Staffing Pressure

Operators inherit every broken workflow, every missed reminder, and every reporting fire while turnover keeps resetting progress.

Visibility Gaps

Your team is copying, pasting, and chasing — instead of delivering a premium patient experience. Admin turnover now exceeds 25% annually in practices like yours.

Communication Breakdowns

No real-time view of your pipeline, capacity, or collections. Decisions made on gut instead of data. Revenue leaks you can't see — until it's too late.

Disconnected Tech Stack

Most practices already have tools — scheduling, CRM, marketing, analytics. But nobody is flying the plane. Practices use less than 30% of the features they're paying for.

50+Integrated HIPAA applications
99%Client satisfaction rate
$100M+Revenue influenced for practices
1Connected operating layer
The Insight

Technology Alone Was
Never the Solution

Software promised efficiency. Instead it created complexity. Practices were sold scheduling platforms, marketing tools, patient engagement apps, reputation management systems, referral trackers, CRM systems, and analytics dashboards — often separately, often by vendors with no integration between them.

The result is what we call the Empty Cockpit Problem: the plane exists, the instruments work — and nobody is flying it.

What a practice actually needs is not more software. It needs an embedded operator — a trained, dedicated presence supported by integrated technology, managed on their behalf.

See The Solution
Practice Operations Dashboard
Before tSS
  • 8–12 disconnected systems
  • Overwhelmed admin staff
  • EHR + CRM + marketing don't talk
  • No real-time revenue visibility
  • Who's flying the plane?
With tSS
  • One integrated operating system
  • Dedicated Patient Engagement Officer
  • All systems connected via EHR
  • Live dashboards — pipeline & revenue
  • We fly the plane. You see patients.
The Model

How tSS Supports the Operator

Three integrated layers. One outcome: a better-run practice that you still own, that runs like a system 10× your size.

01

We Integrate
Your Systems

No replacement required. Your EHR stays. Your PM system stays. We wrap our platform around everything you already use — connecting your data, communications, and workflows.

  • EHR & PM integration
  • VoIP / phone integration
  • Zero disruption to existing workflows
02

We Embed
Your Operator

A dedicated, HIPAA-certified Patient Engagement Officer (PEO) is trained on your practice's workflows and embedded into your operations. Multilingual. Managed by us. Accountable to you.

  • Multilingual patient engagement
  • Trained for your specialty
  • Managed & accountable to outcomes
The Core Differentiator
03

Automation Runs
the Workflows

AI and RPA handle the repetitive administrative layer — so your team focuses on patients, not paperwork. Every workflow is enforced: scheduled, pending with reason, or resolved.

  • Appointment reminders & recalls
  • Referral capture automation
  • No-show recovery workflows
The Result: Less admin burden  →  Better patient experience  →  Higher revenue capture  →  Practice independence preserved
The Platform

What ASOA Attendees Usually Want to Fix First.

Rather than a wall of features, we organize our platform around the four outcomes that matter most to ophthalmology practices.

Patient Engagement

The most important differentiator — the human layer that keeps patients engaged, returning, and satisfied.

  • Multilingual Patient Engagement Officers
  • Appointment reminders & recalls
  • No-show reduction workflows
  • Patient reactivation campaigns
  • SMS / WhatsApp / WeChat messaging
  • Online booking & waitlist management
  • Mobile patient check-in

Practice Operations

Operational infrastructure that makes your practice run like a system 10× its size.

  • Surgery coordination management
  • Insurance authorization & verification
  • HIPAA-compliant digital forms
  • e-Signature (no Docusign needed)
  • Inventory management (RFID)
  • Referring provider application
  • Staff task & ticket management

Growth & Marketing

Marketing infrastructure that brings patients in and keeps referring providers coming back.

  • Enterprise CRM integrated with EHR
  • Referral capture & tracking
  • Reputation management
  • Marketing automation (email, SMS, RCS)
  • Custom website & heatmaps
  • Newsletters & campaigns
  • Social media integrations (10 channels)

AI & Automation

The intelligence layer that enforces outcomes and gives leadership real-time visibility.

  • Robotic Process Automation (RPA)
  • Agentic AI for autonomous workflows
  • AI front desk & call handling
  • Real-time ops dashboards
  • Referral velocity analytics
  • Capacity & collections reporting
  • Model Context Protocol (MCP)

All 50+ applications hosted on AWS GovCloud — government-grade security, full HIPAA compliance, integrated directly into your existing EHR and practice management system. Zero software cost.

See the Full Platform Demo
The Proof

Practices That Stay the Course Don't Look Back

The clearest ROI typically shows up between months 6 and 18. Practices that commit to the full model don't come back asking if it was worth it — they come back asking what else we can do.

$100M+ Revenue Generated for Practices
99% Client Satisfaction Rate
50+ Integrated HIPAA Applications
$0 Technology Cost to the Practice

The 18-Month J-Curve

Operational transformation is disruptive before it is beneficial. The first six months involve integration and learning. ROI compounds after month twelve. This is exactly why short-term software solutions and generic VA services consistently fail — they leave before the transformation completes.

A two-year embedded engagement is not an arbitrary contract length. It is the minimum viable duration for the model to deliver what it promises.

Month 0–6
Integration & Adjustment
Month 6–12
Stabilization & Early ROI
Month 12–18+
Compounding ROI
Quick Watch

Behind the Platform

Bite-sized clips from our team — AI demos, patient success stories, and practice tips.

AI Automation

Practice Growth

Patient Experience

Operational Efficiency

Staff Support

Success Stories

View All Shorts
The Model

50+ HIPAA Applications. $0 Software Cost to You.

We provide the entire integrated tech stack — scheduling, CRM, marketing, analytics, communication, and more. Your practice only pays for the embedded human execution layer (the PEO). No rip-and-replace. No per-provider fees.

The Difference

There's Nothing Else Like This
In Healthcare

Three alternatives exist. Each has a meaningful shortfall. tSS occupies the white space between all three.

More manual work More automation
More staff pressure More support
More leakage More control
Capability
VA AgenciesHello Rache, Belay
Software PlatformsTebra, AthenaOne
PE-Backed MSOsEyeCare Partners
The Saffron Solution
People & Support
Dedicated Human Operator
Generic
No
Yes
Managed PEO
Multilingual Patient Support
Rarely
No
Varies
Native multilingual PEO
Operational Management
You manage them
Empty cockpit
Yes
Full ownership
Technology & Automation
Integrated Technology Stack
No
Yes
Partial
50+ HIPAA Apps
AI & RPA Automation
No
Limited
Limited
Full Agentic AI
Cost & Ownership
Physician Keeps Independence
Yes
Yes
You become employee
Always
Technology Cost to Practice
Low VA fee
High per-provider fees
Ownership trade-off
$0 Software Cost

Built for practices that want speed, visibility, and fewer operational gaps — without giving up ownership.

Book Time at ASOA

Competitor categories referenced by type, not name, per our internal guidance. tSS respects all alternatives — we simply occupy a different space.

Best Fit

Built for Operators, Administrators, and COOs

Practice Administrators
(1–3 Physicians)

Pain: You are carrying patient access, confirmation, recall, and front-desk consistency while already stretched across the day.

tSS gives you a managed operating layer for patient communication, recall execution, and cleaner follow-through without increasing local admin load.

COOs / Directors of Operations
(multi-provider groups)

Pain: You need visibility across providers, locations, staff, and workflows that have already outgrown the current infrastructure.

tSS closes those leaks with centralized execution, multilingual patient outreach, and real-time dashboards across locations, providers, and teams.

Strongest ASOA Fit

Senior Practice Managers
(growth-stage ophthalmology teams)

Pain: You are trying to protect patient experience and consistency while growth keeps exposing more operational gaps.

tSS creates more consistency across scheduling, communication, and reporting so growth does not keep exposing the same operational gaps.

What You Get From This Conversation

01. We map the single biggest operational leak in your workflow
02. We show how the managed execution layer addresses it
03. You leave with an honest next step — even if it's "not right now"

Limited conference availability. Share your workflow challenge now and our team will coordinate the best next step.

ASOA 2026 | Booth 2142

Meet Andrew Sherman During ASOA Week

Bring the workflow that keeps getting stuck. We will map the leak, the operational handoff problem, and the fastest path to more control.

Andrew Sherman
Andrew Sherman Global Business Development Manager The Saffron Solution
+1-424-842-4524 sales@thesaffronsolution.com thesaffronsolution.com

Andrew is the right face for the ASOA conversation because this audience cares about calmer execution, more control, and helping administrators look like the people truly in charge of the operation. Stop by Booth 2142 during ASOA week.

Admin-First Strategy Operational Visibility Execution Planning
01
Find the hidden leakage Patient access friction, recall leakage, staffing pressure, and reporting blind spots.
02
See the operating model How tSS combines human execution and integrated tech instead of adding one more isolated tool.
03
Leave with next actions A practical next step for your practice stage, size, and current operating pressure.
ASOA week booth conversation
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ASOA booth 2142 conversation

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Common Questions

What ASOA Leaders Usually Ask First

No. We integrate with your existing EHR and practice management system — we don't replace it. Your clinical workflows stay exactly as they are. We add the operational and patient engagement layer on top.

The PEO is a trained, HIPAA-certified professional dedicated exclusively to your practice. They handle patient communication, appointment confirmation, recall outreach, no-show management, referral follow-up, and more — in your patients' languages. They are managed by us but accountable to your outcomes.

Administrators, COOs, directors of operations, and senior practice managers usually get the most value because they are the ones living with staffing pressure, recall leakage, and reporting gaps every day.

Bring the workflow that is creating the most friction right now: recall, scheduling, inbound calls, referral follow-up, multilingual communication, no-shows, or reporting visibility. That is enough to make the meeting useful.

We start with the operational leak, show how the managed execution layer works, and then map what a realistic rollout would look like for your practice size and current pressure points. It is a practical conversation, not a generic demo.

Book the 15-minute meeting. We'll map your biggest operational leak and give you an honest assessment of whether tSS is the right fit. No obligation, no aggressive pitch — just a straightforward conversation about your practice. Most practices that weren't sure they were a fit, were.

Your Practice Doesn't Need
More Software.

It Needs an Operating System.

Meet us at Booth 2142 in Washington, D.C. and let us show you where control can come back into the system.

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Bring us the workflow that keeps breaking. We will show you the cleanest next move.

Book Time at ASOA

Don't Leave Without Connecting

Heading to ASOA? Tell us your biggest operational bottleneck and our team will coordinate the best next step during conference week.

Meet Andrew at ASOA

No obligation. No spam. Just a practical conversation.