IFM AIC 2026 | San Diego, CA | Booth 304

Your patients trust you with
the hardest chronic cases.

Who's making sure they stay on the journey?
Meet The Saffron Solution at IFM AIC 2026 in Booth 304 — the patient engagement operating system built specifically for the complexity of functional medicine.

Reserve Time During AIC See the Workflow
San Diego, CA Multilingual Concierge 50+ Connected Apps
Functional Medicine doctor consulting with a patient
Official Meeting Page Registration is open | San Diego | May 27-30, 2026 San Diego, CA | Booth : 304
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What Functional Medicine Teams Recognize

The problem is rarely a lack of effort.
It is the same patient drop-off happening over and over.

These are the patterns that make physicians, owners, and practice leaders nod yes because they are already living them.

Patient Reactivation Fails

Documentation Burden

Weak Follow-up Coordination

Delegation is Broken

Poor Long-Journey Retention

Leadership Visibility is Late

50+Integrated applications
10+Languages Supported
1Connected operating layer
The Opportunity

The Saffron Solution™
Technology + Human Connection = Lasting Adherence

Our integrated stack combines intelligent automation with concierge human support to engage patients, reduce drop-off, and improve outcomes—at scale.

Our Tech Stack
AUTOMATION
CONCIERGE HUMAN SUPPORT
THE SAFFRON
SOLUTION™
Engaged Patients.
Better Outcomes.
Stronger Practices.
Multilingual Patient Engagement
Communicate in your patients’ preferred language — building trust and improving adherence.
Higher
Adherence & Retention
Better
Clinical Outcomes
3×
Reactivation Rate
$0
Software Cost to You
Built-In Custom Engagement

Adherence is not just a challenge— it's an opportunity to transform lives and grow your practice. The Saffron Solution™ makes it possible.

See the Platform at IFM AIC
The Research

The Hidden Challenge in Functional Medicine:
Patient Adherence

Why keeping your patients engaged is one of the biggest hurdles — and the greatest opportunity in your practice.

~50%

of patients with chronic conditions do not follow their treatment plans consistently

Source: WHO — Adherence to Long-Term Therapies, 2003
Drops

Adherence falls significantly after initial motivation fades — and FM protocols require months of sustained commitment

Source: Integrative Medicine Journal — Bailey et al., 2022
Costs

Poor adherence leads to worse clinical outcomes and higher healthcare costs — undermining the practice you've built

Source: MDPI — Healthcare, 15(10), 370 (2023)
The bottom line: Adherence is one of the most under-addressed factors in achieving lasting patient outcomes — and it's where tSS makes the difference.
The Model

What One Connected Functional Medicine Workflow Actually Looks Like

Three integrated layers. One outcome: a better-run practice that you still own.

📱 CALL Patient Inquiry 🎧 CONCIERGE tSS Handles Everything 🩺 CARE Doctor Sees Patient 📊 INSIGHT Dashboard Shows All
01

We Integrate
Your Systems

02

We Embed
Your Concierge

The Core Differentiator
03

Automation Runs
the Workflows

A dedicated tSS Patient Concierge managing calls and scheduling

Your dedicated Patient Engagement Operator — live, trained, and accountable.

HIPAA-certified · Managed by tSS · Answerable to your outcomes
The Result: Clear handoffs  →  Higher patient retention  →  Less physician admin  →  Healthier practice growth
What Happens in Real Life

Motivation is high at the start...
but drop-off happens over time.

Your patients come in excited about transformation. But functional medicine requires more than a prescription — it demands sustained commitment across diet, lifestyle, protocols, and time.

Without structured support, the journey narrows. Most practices have no systematic way to catch patients before they disengage.

See How tSS Solves This
Patient Starts Motivated
Excited and hopeful about improving their health
High Motivation
Stage 1: Entry
Patient is engaged, optimistic, and ready to commit to the protocol.
Protocol Becomes Overwhelming
Too many steps, changes, and information to manage
Overwhelm
Stage 2: Complexity
Multi-step protocols, dietary changes, supplements, and lab tracking begin to feel unmanageable without support.
Costs + Time Increase
Financial strain and time commitment add up
Cost Pressure
Stage 3: Friction
Limited insurance, out-of-pocket supplements, and the time investment begin eroding commitment.
Follow-ups Weaken
Appointments missed, communication fades
Weaker Follow-ups
Stage 4: Drift
Without consistent touchpoints, patients stop showing up. Your team can't chase every lapsed patient manually.
Patient Disengages
They stop the plan — results don't improve
Disengagement
Stage 5: Loss
Patient stops responding. The protocol never completes. Your clinical investment yields no lasting outcome.
⚠️
LOW ADHERENCE
Poor outcomes. Lost progress. Wasted time and resources.
The Platform

What Functional Medicine Teams Fix First.

Rather than a wall of features, we organize our platform around the outcomes that matter most.

Patient Reactivation

  • Automated engagement campaigns
  • Concierge follow-up calls
  • Gap-in-care identification
  • Schedule maximization

Journey Continuity

  • Protocol milestone tracking
  • Lab and testing coordination
  • Supplement refill reminders
  • Educational content delivery

Physician Delegation

  • Inbox triage & routing
  • Document collection
  • Pre-consultation prep
  • Clear accountability protocols

Reporting Visibility

  • Queue ownership tracking
  • Live retention signals
  • Staff load analytics
  • Real-time ops dashboards

A dashboard becomes useful only when the operating layer is already enforcing ownership. Doctors get to practice, leaders get visibility.

See the Platform Demo at AIC
The Clinical Reality

Why Functional Medicine
Is Harder to Sustain

Functional medicine requires more from patients — mentally, financially, and over a longer period of time — than any other specialty. That's what makes what you do extraordinary. It's also what makes patient retention uniquely difficult.

🧠
The Result:

Higher cognitive and financial burden on patients — leading to lower adherence and inconsistent outcomes that frustrate both the physician and the patient.

Multi-step protocols

Complex, layered treatment plans with multiple simultaneous components across nutrition, supplements, lifestyle, and labs.

Diet + Lifestyle + Supplements

Requires consistent daily actions across many domains — far more demanding than taking a single medication.

Delayed results

Improvements often take weeks or months — which tests patient patience and motivation precisely when they need it most.

Limited insurance coverage

Out-of-pocket costs create financial strain and barriers to follow-through that compound over the care journey.

The Platform

Every workflow visible.
Every patient accounted for.

The tSS dashboard gives practice leaders a single pane of glass — patient pipeline, callback status, no-show tracking, and operator activity. All in real time.

  • Live patient pipeline (Kanban view)
  • No-show rate tracking in real time
  • Callback completion rates
  • 50+ EHR/PM integrations
See It at the Booth
The Saffron Solution dashboard mockup on laptop
The Insight

Technology Alone Was
Never the Solution

Software promised efficiency but created complexity. A functional medicine practice does not need another nice-looking dashboard if the workflow under it is still fragmented.

The result is the Empty Cockpit Problem: the plane exists, the instruments work — but your doctors are forced to fly it instead of providing care.

What a practice actually needs is not more software. It needs an embedded operator — a trained, dedicated presence supported by integrated technology, managed on their behalf.

See The Solution
The Saffron Solution Patient Journey
Meet Us in San Diego

Talk directly with our team during AIC week — May 27-30, 2026 in San Diego.

Find Your Reactivation Gap

Bring the patient-journey stage that repeatedly falls apart or consumes too much physician time.

Get an Honest Assessment

We will map the handoff, the missed visibility point, and the operational fix.

HIPAA Compliant
BAA Available
SOC 2 Ready
99.9% Uptime SLA
256-bit Encryption
Cloud-Native Architecture
Book Your Slot IFM Annual International Conference 2026 San Diego, CA Limited Conversations Available Functional Medicine Workflow Experts HIPAA Compliant Book Your Slot IFM Annual International Conference 2026 San Diego, CA Limited Conversations Available Functional Medicine Workflow Experts HIPAA Compliant
See Your Impact

What Could tSS Save Your Practice?

Adjust the sliders to match your practice. See the estimated annual recovery from reduced no-shows alone.

Number of Providers 4
Current No-Show Rate 18%
Avg Revenue Per Visit $180
Estimated Annual Recovery
$124,416
by reducing no-shows with tSS concierge + automation
Discuss Your Specific Numbers
691 Visits recovered / year
$2,393 Weekly revenue recovered
The Model

50+ HIPAA Applications. $0 Software Cost to You.

We provide the entire integrated tech stack — scheduling, CRM, marketing, analytics, communication, and more. Your practice only pays for the embedded human execution layer (the PEO). No rip-and-replace. No per-provider fees.

The Difference

There's Nothing Else Like This
In Healthcare

Three alternatives exist. Each has a meaningful shortfall. tSS occupies the white space between all three.

More manual workMore automation
More staff pressureMore support
More leakageMore control
Capability
VA AgenciesHello Rache, Belay
Software PlatformsTebra, AthenaOne
PE-Backed MSOsEyeCare Partners
The Saffron Solution
People & Support
Dedicated Human Operator
Generic
No
Yes
Managed PEO
Multilingual Patient Support
Rarely
No
Varies
Native multilingual PEO
Technology & Automation
Integrated Technology Stack
No
Yes
Partial
50+ HIPAA Apps
AI & RPA Automation
No
Limited
Limited
Full Agentic AI
Cost & Ownership
Physician Keeps Independence
Yes
Yes
You become employee
Always
Technology Cost to Practice
Low VA fee
High per-provider fees
Ownership trade-off
$0 Software Cost

Built for practices that want speed, visibility, and fewer operational gaps — without giving up ownership.

Book Time at APA

Competitor categories referenced by type, not name, per our internal guidance. tSS respects all alternatives — we simply occupy a different space.

Quick Watch

Behind the Platform

Bite-sized clips from our team — AI demos, patient success stories, and practice tips.

AI Automation

Practice Growth

Patient Experience

Operational Efficiency

Staff Support

Success Stories

View All Shorts
At the Booth

Meet Our Team at the Conference

You aren't just talking to a salesperson. You're talking to the people who build and manage the operating model.

The Saffron Solution team at the ASCRS 2026 conference booth

Meet the tSS team in person.

The Saffron Solution booth
Andrew

Andrew

Operations Leadership

Andrew has helped dozens of practices eliminate callback gaps and streamline follow-up prep. He'll be at the booth to map your workflow.

Come Prepared

What to Bring to the Conversation

Three things that make our meeting twice as useful.

1

Your EHR / PM Name

We will show you exactly how tSS connects to your current system without replacing anything.

2

Your Biggest Bottleneck

Callbacks? No-shows? Staff overload? Referral leakage? Bring the pain point that keeps repeating.

3

Your Patient Volume

Knowing your provider count and visit volume lets us give you a real estimate, not a generic pitch.

What You Get From This Conversation

01. We map the single biggest operational leak in your workflow
02. We show how the managed execution layer addresses it
03. You leave with an honest next step

We are reserving 6 conversations per day during conference week.

IFM AIC 2026 | San Diego

Meet Our Team During IFM AIC Week

Bring the workflow that keeps getting stuck. We will map the leak, the reactivation gap, and the fastest path to more control.

+1-424-842-4524 sales@thesaffronsolution.com thesaffronsolution.com
Functional Medicine Strategy Reactivation Workflows Execution Planning
01
Find the hidden leakagePatient drop-off, reactivation gaps, supplement follow-up, and reporting blind spots.
02
See the operating modelHow tSS combines human execution and integrated tech instead of adding one more isolated tool.
03
Leave with next actionsA practical next step for your practice stage, size, and current operating pressure.
AIC weekmeeting
1 planclear next step
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IFM AIC 2026 conversation

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What Happens Next

1

You submit → our team reviews your challenge

2

We confirm your slot and send a prep note

3

We meet during conference week

HIPAA-conscious. No spam. No obligation.

Thank you. Our team will reach out shortly.
Something went wrong. Please email sales@thesaffronsolution.com.
A busy medical practice front desk — the reality tSS solves

"Every phone that rings unanswered
is a patient you already paid to acquire."

The hidden operational tax — solved by tSS
Common Questions

What Functional Medicine Leaders Usually Ask First

No. We integrate with your existing EHR and practice management system. Your clinical workflows stay exactly as they are. We add the operational and patient engagement layer on top.

The PEO is a trained, HIPAA-certified professional dedicated exclusively to your practice. They handle patient communication, reactivation outreach, appointment confirmations, and more. Managed by us, accountable to your outcomes.

Functional medicine physicians, integrative practice owners, care coordinators, and administrators get the most value because they live with reactivation gaps, supplement follow-up friction, and long care plan continuity challenges every day.

Bring the workflow that is creating the most friction: patient reactivation, supplement follow-up, care plan continuity, scheduling, or reporting visibility. That is enough to make the meeting useful.

We start with the operational leak, show how the managed execution layer works, and then map a realistic rollout for your practice size. It is a practical conversation, not a generic demo.

We are located at Booth 304.
🌼

You don't have to solve adherence alone.

We make it possible.

The Saffron Solution™ combines intelligent automation with concierge human support and multilingual engagement to help your patients stay on track—and your practice reach its full potential.

Better adherence. Better outcomes.
Stronger relationships. Patients stay.
A better future—together.
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